Improve public service delivery through innovation.
Responsible for optimization of the systems and ICT processes.
Responsible for updating operating systems and other software.
Maintain proper documentation and mapping of systems and networks.
Responsible for design, development and content updating of websites.
Ensure that the security of the data and systems are not compromised.
Provide computer/networking related hardware and software troubleshooting services.
Provide technical specifications and obtain clearances for procurement of hardware and software.
Responsible for configuration of Access points and creating user accounts on network and systems.
Responsible for initiating procedural changes to reduce the turnaround time for services delivery.
Responsible for ICT assets in the ministry (network devices, servers and PCs. Issued to ICT officials).
Responsible for development of Management Information Systems (MIS) and digitization of the working procedures.
Promote the usage of ICT to the staffs through user trainings such as basic computer troubleshooting, google apps usage etc.</
Conduct periodic assessment of the progress in the field of ICT and validate whether the progression is aligned to the overall vision and mission of GovTech.