Information Communication & Technology Division

Mandates

• Responsible for design, development and content updating of websites.
• Ensure LAN and Internet connectivity in ministry.
• Ensure uptime of application systems in ministry.
• Ensure that the security of the data and systems are not compromised.
• Maintain periodic backup of databases and files.
• Responsible for development of Management Information Systems (MIS) and digitization of the working procedures.
• Responsible for optimization of the systems and ICT processes.
• Responsible for initiating procedural changes to reduce the turnaround time for services delivery.
• Promote the usage of ICT to the staffs through user trainings such as basic computer troubleshooting, google apps usage etc.
• Maintain proper documentation and mapping of systems and networks.
• Provide technical specifications and obtain clearances for procurement of hardware and software.
• Comply with e-GIF standards.
• Conduct periodic assessment of the progress in the field of ICT and validate whether the progression is aligned to the overall vision and mission of GovTech.
• Provide computer/networking related hardware and software troubleshooting services.
• Responsible for configuration of Access points and creating user accounts on network and systems.
• Responsible for updating operating systems and other software.
• Improve public service delivery through innovation.
• Responsible for ICT assets in the ministry (network devices, servers and PCs. Issued to ICT officials).

Staff Profile